Frequently Asked Questions

Who Are We?

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Adomcredit is a Ghanaian digital lender that provides fast loans when you need them most. We help you manage expenses, handle emergencies, or grow your business - all through simple financial solutions. Think of us as your reliable partner for overcoming money challenges and reaching your goals.

Is Adomcredit licensed in Ghana?

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Yes. We're fully licensed and regulated by the Bank of Ghana. As a trusted microfinance institution, we strictly follow all financial rules to protect your interests. Our services prioritize:

  • Your security
  • Complete transparency
  • Operational reliability

Every transaction meets the highest standards, so you can borrow with confidence.

What services does Adomcredit offer?

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Right now, we provide instant personal loans through our mobile app - quick cash when you need it.

We're also working on new financial tools for:

  • Daily expenses
  • Emergency situations
  • Business needs

All our services focus on being: Simple to use, Secure, Flexible for your life.

We're committed to keeping things transparent and reliable as we help you manage money challenges.

Is Adomcredit free to use?

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Yes! Our app is 100% free to download and use. There are:

  • No registration fees
  • No hidden costs

When you apply for a loan, we clearly show:

  • All interest rates
  • Any applicable fees

before you accept anything. As a Bank of Ghana-regulated lender, we follow strict rules to protect you. Plus, you can always check full loan details in the app.

How to get the Adomcredit app?

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Get our free app in 3 steps:

  1. Open the Google Play Store
  2. Search for "Adomcredit"
  3. Tap Install

That's it! You'll be ready in minutes.

How to apply for a loan?

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  1. Download our app (Google Play Store)
  2. Verify your identity (Required by Bank of Ghana regulations)
  3. Submit your application

We protect your data with:

  • Bank-level encryption
  • Strict privacy protection
  • Zero sharing without your permission

What if the Adomcredit app isn't working?

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Follow these steps:

  1. Check your connection
    • Ensure stable internet
    • Try switching between Wi-Fi/Mobile data
  2. Reinstall the app
    1. Uninstall current version
    2. Go to Google Play Store
    3. Search "Adomcredit" & install
  3. Still having trouble?

    Contact Support: help@adomcredit.cc

How to increase my loan limit?

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Your starting limit is based on:

  • Income verification
  • Credit history review

To qualify for automatic increases:

✓ Make all repayments on time

✓ Maintain repayments for 3+ months

Good repayment habits = Higher limits with no extra effort!

How to repay my loan?

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Option 1: In-App Payment

  1. Open your Adomcredit app
  2. Go to My Loans
  3. Tap Repay next to your loan
  4. Choose payment method & confirm

Option 2: USSD Code

  1. Dial USSD code (get code in app)
  2. Follow prompts
  3. Enter payment details

Need help? Visit Support section for video guides!

How to contact customer support?

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You can reach us through:

  • Email: help@adomcredit.cc
  • Phone: 0503710271
  • Live Chat: Available in the app (24/7)